Frequently Asked Questions
Everything you need to know about our lighting solutions and services.
What is the average shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do your LED products come with a warranty?
Yes, all our LED lighting products are backed by a comprehensive warranty, typically ranging from 3 to 10 years depending on the specific model and application.
What is your return policy for commercial lighting?
We offer a 30-day return policy for most unused items in their original packaging. Please note that a restocking fee may apply to large commercial orders.
Are your lights eligible for energy utility rebates?
Many of our products are DLC or ENERGY STAR certified, making them eligible for various utility rebate programs. Our team can provide the necessary documentation for your application.
Do you offer bulk pricing for large projects?
Absolutely. We provide tiered volume discounts for contractors, electricians, and facility managers. Contact our sales team for a custom quote on large-scale installations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and offer net terms for approved commercial accounts.